Shipping
All orders ship from our EU‑based partners directly to the UK and EU.
UK delivery: 4–10 business days
EU delivery: 3–7 business days
Every order includes tracking once dispatched.
We work with reliable fulfilment partners to ensure smooth, predictable delivery without unnecessary delays.
Returns
You may request a return within 14 days of receiving your item. Products must be unused, in original packaging and in resellable condition.
If your item arrives damaged or incorrect, we’ll arrange a replacement or refund immediately. Your experience matters, and we stand behind the quality of every product we offer.
If you need help with your order, our support team is here to assist. Contact us at support@thedesklab.com Include your order number for faster assistance.
FAQs
Where do you ship?
We currently ship to the UK & EU.
Will I pay customs?
UK customers typically do not pay extra fees for EU‑origin shipments.
How long does delivery take?
3–10 business days depending on your location.
Can I cancel my order?
Yes — as long as it hasn’t been dispatched.
What if my item is faulty?
We’ll replace it or refund you.